Our service team in Istanbul
Our service team in Istanbul was designed so that you can always count on us. There are no closures due to illness/staff shortages, and it is ensured that you can contact our competent local employees at all times if you have any concerns, wishes, or questions about the treatment or your stay.
Our local staff speaks English, German, French, Italian, Spanish, Arabic, Russian and Norwegian in addition to Turkish. You can choose the language of your interpreter before your trip.
The service & quality certificate awarded to us by TÜV-Nord also includes our service team on location!
Our service team is not only responsible for your care but are also there to answer your questions concerning your stay in Istanbul. If you have any questions about sight-seeing – opening times, booking a restaurant, Bosphorus ferry, or even a ticket request for a football game. We are available at any time for your individual needs.